Question 1

What is Ebny?

Accepted Answer

Ebny is a construction accounting ERP built for Saudi Arabia. It covers project accounting, percentage of completion (POC), ZATCA e-invoicing, IFRS compliance, HR/payroll, procurement, and field operations in one unified bilingual platform (English & Arabic).

Question 2

What is Clienta?

Accepted Answer

Clienta is a multi-tenant CRM and customer support platform for B2B SaaS companies. It includes support ticketing with SLA management, omnichannel inbox (email, WhatsApp, VoIP, social media), live chat widget, incident management, knowledge base, and customer health scoring.

Question 3

What is Hesn?

Accepted Answer

Hesn is a security services management platform for guard companies. It manages site assignments, shift scheduling, patrol tracking, personnel HR, invoicing, client portal, guard licensing, and compliance — all from a single dashboard.

Question 4

What is Volleyra?

Accepted Answer

Volleyra is a sports academy management platform. It handles player registration, membership plans, training session scheduling, attendance tracking, payments, coach management, match tracking, and performance analytics for volleyball, football, basketball, swimming, padel, and other sports.

Question 5

Is NineApps available in Arabic?

Accepted Answer

Yes. All NineApps products (Ebny, Clienta, Hesn, and Volleyra) are fully bilingual with English and Arabic support, including right-to-left (RTL) layout.

Question 6

Does Ebny support ZATCA compliance?

Accepted Answer

Yes. Ebny is fully compliant with ZATCA Phase 2 e-invoicing requirements, including UBL XML generation, QR codes, and ECDSA digital signatures. It also handles VAT (15%), Zakat, Saudization tracking, and other Saudi regulatory requirements.

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